Filed under Telephone Etiquette

The Next Picasso!

The Next Picasso!

I was trying to think of something to do for my best friend’s birthday and had read about a place in Walnut Creek, CA called Cabernet and Canvas . It’s place where you paint your very own canvas art all while you are sipping wine.  I checked out their website and it was very user friendly. … Continue reading

Mendocino Experience

Mendocino Experience

Recently went to Mendocino and had a great customer service experience there.  I’ve lived in California all my life so I’m embarrassed to say this was the first time I had traveled up Highway 1.  Amazing!!!  I highly recommend it. It’s a drive you will never forget. The trip was kind of last-minute so we … Continue reading

Say Cheese

Say Cheese

I just had the best experience getting my headshots done that I couldn’t wait until I got home to write about it.  I needed some updated corporate shots and called around to get some recommendations.  I was given the name Lisa Keating Photography in Berkeley, CA by some local theater folks. As soon as I … Continue reading

Hello, Is It Me You’re Looking For?

Hello, Is It Me You’re Looking For?

The way you answer your phone is often the first impression people get of your business. When I answer the phone I often do the following: – Smile. I may look like a nut case but it makes me happy. – Stand up. This makes my voice fuller and richer sounding. – Answer in the … Continue reading