Filed under Spa and Salons

Wow em!

Wow em!

I just read the best customer service book and everyone in business should read it.  It’s small and easy to read, but it has a powerful and motivating message.  It’s called The How of WOW! by  John Murphy. This book has ten great tips on creating exemplary customer service.  It’s full of great advice, examples, and … Continue reading

The Way a Pedicure Should Be Given.

The Way a Pedicure Should Be Given.

I love getting pedicures.  I would even skip doing my hands, hair, and a few Starbucks to have enough money to get a pedicure.  I was always happy with the pedicures I received from various salons until I went to Arian Salon in Benicia. This is the way a pedicure should be given. In my last … Continue reading