Really love “Inside A Food Service Mind’s” thoughts on creating the guest experience. Think about ways you might be able to go above and beyond for your guests and customers.
I had a commission only based sales job and on days that I made a huge sale at the beginning of the day, I had five or six more by the end of the day. On days where no one was buying, and I started realizing that I wasn’t going to make any money that day, I got more desperate and people could sense it so they didn’t buy. My mentality was wrong.. I was focused on the money and my sales pitch changed into almost begging them to buy. Focus on what you can control.
What I didn’t realize at the time was that any sales job should not be looked at on day to day basis. Sales is a roller-coaster, some days great, some days bad. You don’t set goals for each shift, you set weekly or monthly…
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