I may have forgotten to mention this but I recently broke my ankle. I was jump roping at the gym, tripped, and rolled my ankle. Who knew jump roping was such a dangerous sport!
Anyway, I had to go to a conference and was worried about walking through this large hotel with a cast on my leg. I can walk a little but my ankle starts to swell up if I’m on it too long, so I rented a scooter. This was a little, one-seat, motorized granny scooter that I rented through a company that the hotel recommended. The scooter was dropped off at the hotel and at first I felt silly but soon realized this scooter was going to be a life saver.
Now today’s blog is not about the scooter company’s customer service or even the hotel, but it’s about how I was treated by people on the scooter. I was shocked at how many people walked in front of me when they saw me, didn’t help me open doors, or walked around me when I was stuck. There was one time that there were many people at a cocktail hour and I was stuck in a sea of people. So I just sat there. No one said anything. No one moved. This experience has definitely opened my eyes a little more with people in wheel chairs or scooters. This might be helpful for businesses too when they encounter a wheelchair.I wasn’t looking for anyone to do anything outlandish for me, but I was looking for common sense.
– Maybe hold the door open and extra 5 seconds so I can get through.
– If you see me, try not to walk in front of me on purpose.
– It’s nice if you say “Hi.”
I really appreciated the people that didn’t ignore me. I hope you will say “Hi” and see if there is anything you can help with when your next customer enters with a scooter or wheelchair.