Posted in August 2012

Are Your Customers Getting a Ritz-Carlton Experience.

Are Your Customers Getting a Ritz-Carlton Experience.

The Ritz-Carlton Customer Experience

I love this article about giving your customers a Ritz-Carlton experience.

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Even the Snails Were Great!

Celebrating my husband’s birthday I took him to C2 (pronounced C-squared) at Cache Creek in Brooks, California. This couldn’t have been a more perfect meal.  The food was outstanding and the service was top notch.  The waiter’s timing was perfect when taking our orders and checking in with us to see if we need anything.  The matradee … Continue reading

What is the Proper Etiquette?

On a road trip last weekend and we decided to stop at a Chinese food restaurant that was recommended by a friend.  My husband loves to order appetizers and he ordered the BBQ pork appetizer within minutes of sitting down.  It was placed in front of us and we quickly grabbed our forks to dive … Continue reading

Be Chic

I have to give a shout out to J. at Be Chic Boutique in Benicia.  I went in to purchase a shirt and was thrilled with the customer service that J. gave me.  She greeted me with a smile, offered her help, and gave me some great suggestions. I really liked that she wasn’t pushy … Continue reading